Mark Palmer is a thought leader, author, consultant and entrepreneur specializing in organization development, change management, strategic planning, and innovative talent metrics.

He is a managing partner for Hire Direction, a data-driven talent solutions provider, co-founder of LaborGenome talent mapping technology, and Principal for Innovative Leadership Institute, focusing on leadership development, team building, and organizational effectiveness.

Mark is the creator of the Position Success Indicator, co-creator of DEV:Q Talent Metrics, and has over 20 years of experience working with organizations to improve strategic planning, team performance, market research, and data insights. His background is in behavioral science, information systems, and data modeling applications.


  • Leadership Development
  • Culture Management
  • Candidate and Employee Assessment Tools
  • Data-Driven Strategic Alignment Mapping
  • Recruitment and Retention
  • Change Design and Strategy
  • Organizational Transformation
  • Enterprise Change Initiatives
  • Management Development
  • Strategic Development and Planning
  • Talent Planning
  • Performance Diagnostics
  • Talent Mapping
  • Workforce Analysis
  • Change Management and Coaching
  • Information Systems Adoption

Accomplishments, Videos, Articles, and Interviews

  • Co-Founder, Hire Direction
  • Patented Position Success Indicator (pending)
  • Patented DEV:Q, talent and organizational alignment mapping technology (2016)
  • Co-Author, Innovative Leadership Fieldbook (2011) – 2012 Best International Business Reference Book (Metcalf, Palmer 2010)
  • Editor and Advisor of Executive Innovative Leadership Workbook, used in OSU and Capital University MBA Leadership Courses (Metcalf 2012)
  • Developed Site Evaluation Index (SEI) retail sales forecast modeling (2004)
  • Resilience Interview Link, Maureen Metcalf: Belinda Gore, Mark Palmer 8-22-2017 
  • TedTalk OSU,Dreaming Well: Expanding the Heart of Innovation 
  • Fly Paper Magazine Interview: “Can a New Score Change the Way We Hire?”