Build Your Team & Communicate, Part One – Eric’s Story

Everyone teachesI’m Eric Philippou, and I’m writing this blog as part of my college internship at Metcalf & Associates. In this step, you will create a strong support group to provide insight and feedback as you pursue short-term and/or long-term goals. In this post (part of the overall step), we will review selection criteria for your support team and do a worksheet to help connect goals with potential support team members.

Support Team Selection Criteria

 When establishing selection criteria, consider that each goal may call for a different type of team member. You might use someone with lots of experience as a mentorship, or you might use someone with equal experience with whom you work together in a partnership role. Before getting into specific criteria, it is important to keep in mind that some seemingly great candidates are people who always tell you what you want to hear, and are afraid to offer constructive criticism because they think they might offend you somehow. Either avoid choosing them, or, if possible, tell them that you will need constructive criticism to grow, and that you will not be offended if they communicate feedback/criticism in a respectful way. Also consider this list of factors as a starting point to developing your support team:

  • Performance: Consider selecting people who have mastery in concepts, skills or behaviors that you would like to develop. These people may have expertise in your field or a field you would like to explore. On the other hand, these people may have strong internal abilities (EQ/resilience, motivation, etc.) or external abilities (“hard skills” such as health, fitness, productivity, time management skills, etc.). They may also be just overall good, caring and respected people.
  • Friends, Family and Roommates: People very close to you in your personal life are effective candidates because they already know about you and your past, and you have a firmly established sense of trust. You may see them on a fairly regular basis, so communication would not be an issue. They might also help you balance your goal with other commitments, such as academic, professional and family commitments, since they might already have an understanding of these aspects of your life.
  • Professors, Advisors, Consultants or Therapists: These people are independent experts in the processes of development and providing helpful feedback. They lack natural biases that some friends, family and roommates may have. These people exist in any personal and professional field that you can imagine.
  • Willingness and Ability to Commit Time to Your Development: It’s critical to understand the mutual needs of you and your support team members. Consider how a candidate can benefit from helping you and to make time for them to provide the feedback you desire. Prepare to be flexible when making plans with support team candidates. Consider volunteering in an organization that your candidate is in to establish the mutual benefit, or helping them with some task in order to expedite its completion, giving them time to provide the feedback you desire. A good example of this is an internship – you help an experienced professional with some work, and in return you get feedback and knowledge.

Support Team Worksheet

Considering the factors listed above, and your plans and goals from the previous innovative leadership steps, replicate the Support Team Worksheet in Microsoft Excel or Google Spreadsheet, and then fill in your answers. Save it on a cloud storage program for more convenience. My answers are in italics.

Eric Support Worksheet

Now you have an idea of what type of support you need based on your goals, and criteria to help you select the ideal support team. The next part in the Build Your Team & Communicate process is the communication part. Communication is vital to effective leadership. In the next post, you’ll learn how to effectively communicate with each support team member, no matter how diverse your support team is.

To become a more innovative leader, you can begin by taking our free leadership assessments and then enrolling in our online leadership development program.

Check out the companion interview and past episodes of Innovating Leadership, Co-creating Our Future, via iTunes, TuneIn, Stitcher, Spotify, Amazon Music, Audible,  iHeartRADIO, and NPR One.  Stay up-to-date on new shows airing by following the Innovative Leadership Institute LinkedIn.

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Photo credit: www.flickr.com Celestine Chua

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