Curing Complexity in Healthcare

Season 10 Episode 3

Guest: Carsten Engel

There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance.


Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And most of them can help leaders in any industry.

Here’s what Carsten and Maureen cover:

  1. The quintuple aim for healthcare worldwide;
  2. Why it’s critical for doctors to view (and treat) patients as partners in their health; and
  3. Why healthcare may well be the most complex system humans have invented!


Produced in partnership with the International Leadership Association:

Other episodes you’ll enjoy:

– Seeking Success in Simplicity with Rini Das

– Bringing Healing Home: Healthcare Leadership with Anne Klibanski

– How HR Drives New Beginnings with Fara Palumbo, Blue Cross Blue Shield of NC


Carsten Engel

Listen On:



Global Leadership, Health Care Leadership, International Leadership Association, Leadership Development, Leading with Care, Research, VUCA and Disruption


ila, healthcare, protocol, complexity, ISQua, systems thinking, change management, learning culture