Enron. Lehman Brothers. WorldCom. And your company? You clearly want to avoid this list of major “too big to fail” firms that extinguished due to a lack of ethics. While many leaders view ethics as a vague extra that’s not critical to business, the death of these companies proves otherwise: ethics is critical to survival. […]
Return to office (RTO) mandates are a little silly if you think about it. The next quarantine/hurricane/wildfire/(insert major disruptor here) is just around the corner, which means a flexible, remote-capable workforce is an absolute must for your organization’s long-term health. Your leadership must be flexible and remote-capable, too. Our podcast guests George Papandreou (former Prime […]
“I just want to be heard.” Those six words resonate with every person on the planet, yet so many leaders ignore this universal need. Toxic leaders go further, actively shutting down feedback. Disengagement, low productivity, and turnover result. And, of course, these leaders miss out on operating improvements, new product ideas, and morale boosters from […]
The world never has a lack of armed conflicts. Ultimately, the root cause of these wars remains poor leadership, according to experts on peace and negotiation. The irony: the exact same skills that help you grow as a leader for your team are the skills our political leaders need to solve global crises. For example, […]
“Surprise!” That’s a fun word when it launches an unexpected party. It’s not so fun when it launches your work day. Yet for more and more of us, the exponential acceleration of change in the world translates into surprises at work. Fortunately, Chris Nolan and Mike Schindler—our podcast guests and creators of the It’s VUCA […]
Did you forget something? In our quest to become better leaders, we often forget the most fundamental thing that makes us leaders: followers! They stand at the heart of the very definition of “leader.” So, this week, we circle back to basics for insights on how to cultivate your followership. This information comes directly from […]
Have you ever had this conversation about service during your business trips? YOU: I demand to see your manager! DESK CLERK: Certainly. May I say why? YOU: It’s the service here. The way this hotel is run. DESK CLERK: Our apologies. Perhaps… YOU: I can’t believe how fantastic it all is. I’d like to learn […]
The effect your organization has on its employees extends well beyond work. The 2024 Gallup State of the Global Workplace report found that employee engagement significantly impacts overall life experience. When employees find their work—and their work relationships—meaningful, employment is associated with daily enjoyment and low levels of negative emotions. 88% of employees who are […]
Bingo! That was Steve Robinson’s reaction when the head of a cattlemen’s association said Steve’s marketing campaign was a threat to the beef industry. Steve is the former Chief Marketing Officer of Chick-fil-A. The association was concerned about the wild popularity of Chick-fil-A’s now-iconic cow mascots. In our podcast interview, Steve insists the cows are […]
This week, we continue our Q&A series. ILI partner consultant Patt Hardie is in the spotlight. She is a trusted advisor/coach with over 30 years of experience in talent, leadership, and organizational development. Patt has held senior leadership and consulting positions at Battelle Memorial Institute, Scotts Miracle-Gro, Ashland Inc., American Electric Power, OhioHealth, and the […]